Terms of Service

Last updated: September 3, 2026

Welcome to Fragume. These Terms of Service ("Terms") govern your use of our website (www.fragume.com) and your purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms.

1. About Us

Fragume is an online fragrance retailer based in Pakistan. All references to "we," "us," or "our" refer to Fragume.

2. Products

We make every effort to display our products and their descriptions as accurately as possible. Fragrance perception can vary from person to person, and slight variations in color or packaging may occur between batches. All products are subject to availability.

3. Orders and Payment

By placing an order, you confirm that the information you provide (name, address, contact number) is accurate and complete. We accept Cash on Delivery (COD) and other payment methods as shown at checkout. We reserve the right to cancel or refuse any order at our discretion, including in cases of suspected fraud or unverifiable information.

4. Pricing

All prices are listed in Pakistani Rupees (PKR) and are subject to change without prior notice. Promotional pricing and discounts are valid only for the period stated and cannot be combined unless explicitly mentioned.

5. Shipping and Delivery

Delivery timelines and charges are outlined in our Shipping Policy. We are not responsible for delays caused by courier partners once an order has been dispatched.

6. Returns and Exchanges

Our return and exchange terms are outlined separately. Please refer to our Refund Policy for full details on eligibility and timelines.

7. Intellectual Property

All content on this website, including logos, product names, images, and text, is the property of Fragume and may not be reproduced, copied, or used without our written permission.

8. Limitation of Liability

Fragume is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website, to the extent permitted by applicable law.

9. Changes to These Terms

We may update these Terms from time to time. Continued use of our website after changes are posted constitutes acceptance of the revised Terms.

10. Contact Us

If you have any questions about these Terms, please reach out to us via our Contact page.

Fragume
Pakistan
Website: www.fragume.com